What do I need to provide?

Your logo (if you have one), any photos of your clinic or team, a list of your services, and your contact information. That's it. If you don't have copy written, we write it based on your discovery call. We've built enough health clinic websites to know what your patients need to read before they book.

When does the 7-day clock start?

The moment we receive your completed content checklist. Not when you book. Not when you pay the deposit. When we have everything we need to build. This protects both of us — and it means the fastest path to launch is sending us clean, complete content upfront.

What happens if you miss the 7-day deadline?

You get your full deposit back and you keep everything we built. No questions asked. We haven't missed a deadline yet — but the guarantee exists because we stand behind the work.

Who owns the website and domain when it's done?

You do — 100%. We register and manage the domain during the build process. On final payment, full ownership of both the domain and the site transfers to you. No ongoing dependency on us.

Can I make changes to the site myself after launch?

Yes. We build on platforms designed for non-technical users. Your 30-day post-launch window also covers any changes you want us to make while you're getting comfortable with the system.

Do you handle hosting?

We set everything up during the build. After handoff, hosting is a small annual cost in your name — typically under $20/year. We walk you through it clearly before launch so there are no surprises.

What if I need more than a website later?

Most of our website clients eventually want more — AI-powered patient follow-up, automated content, lead reactivation systems. When you're ready, that conversation is easy because we already know your business. The website is just the beginning.

Do you work with clinics outside the US?

Yes. We work in English, Spanish, and Portuguese. If your clinic operates in Latin America or serves a multilingual patient base, we understand that market.